Letran Calamba Embraces Iso 9001:2008

The Colegio recognizes the importance of providing opportunities for institutional growth through self-study and evaluation and self-regulation. Integrated in the strategic plan of the Colegio is the thrust to continuously strive for excellence through PACUCOA accreditation and ISO certification.

It is the thrust of the Colegio to ensure that quality services are given to its stakeholders in order to ensure optimum customer satisfaction. The Colegio responds to the need for continuous improvement and it adheres to a total quality management philosophy. To achieve the Colegio’s vision to be a University, the management, personnel, and students are involved in program planning and implementation to meet or exceed customers satisfaction.

This AY 2012-2013, the Colegio will apply for ISO 9001:2008 certification. This will assess whether all the systems and procedures of the Colegio are properly implemented and if they meet customer needs.

Last June 27-29, 2012 to July 4, 2012, Letran Calamba participated in the series of trainings organized by the Accreditation Center in coordination with TUV SUD PSB Philippines Inc. and University of Sto. Tomas. About 96% of the administrators passed the Internal Quality Audit Examination given by TUV SUD PSB Philippines Inc.

The administrators understood what ISO 9001 means for the Colegio. The June 27-29, 2012 training was facilitated by Mr. Edward Pike, TUV SUV PSB Philippines Inc. Lead Auditor, while Rev. Fr. Arthur Dingel, UST’s Assistant to the Rector for Planning and Quality Management handled the July 4, 2012 training.

Generally, the activity yielded an Excellent rating (mean = 4.63). The June 27, 2012 training on ISO 9001:2008 Awareness got a Very Good rating (mean = 4.45). While the Internal Quality Audit Training (ISO 19011:2011) and Development & Implementation of ISO General Requirements received Excellent rating (mean = 4.64 and 4.81, respectively).